As you know, the Bahamas were recently devastated by hurricanes.

http://bahamasb2b.com/news/

Kenton Roker, one of our PicoScope users group, had his shop go under five feet of salt water.  He lost most of his equipment, including his beloved PicoScope.  All he has is his hand tools.  

PicoScope is a very durable piece of equipment, but a few days under salt water took its toll.

He had insurance only on the building, so I contacted the owner of Pico Technology to see if they could help.  They have graciously offered to replace his destroyed PicoScope kit.  These are a great bunch at Pico!  Thank you!

They still have no electricity in Freeport, but when things get up and running and they have power and phones, Kenton is sending me some pictures.  When he can email them to me, I'll post them up here in this thread.

Best of luck with your disaster recovery, Kenton!

Wow! did I read your post correctly. That has to be the first in our industry. Never in my 21 years in this trade that a tool equipment company has step up to help one of our fellow techs.  Goes to show, how customer relation is very important to to PICO.

Hi Jose,

Yeah, you read the post correctly  ;)

I have had the honor of meeting and working with these guys face to face.  If I had to put in one word...Integrity.

They have what I would term a long term view of their place in the industry.  While relative new comers to the automotive market, they have already raised a few eyebrows and set a standard for others.

But this act surely goes beyond the call of duty.

Hi Tom this is great it just goes to show you that you are selling a good product and there are still good people in the world that helping out is more important than making another dollar.Pico keep up the good work :D

Hi Kenton,

I realize it might take you some time before you read this, but our heart goes out to you for your losses.

It was a great jesture by Pico Technology Ltd. to offer a replacement unit for your damaged unit due to conditions beyond your control. That certainly supercedes the tradition of their concern to make sure every user is satisfied which they do on a regular basis. Thank you Pico for helping one of our fellow users in times of destruction beyond his control. That adds more value to our already existing superb support groups.

Best of luck to you my friend in a speedy recovery,

Here is a sattelite view of whats taking place over the Atlantic.

http://www.weather.com/maps/news/atlstorm11/tropicalatlanticsatellite_large.html

Carl has set up a benefit account to receive donations to help out Kenton.  Thanks Carl!  

The bank manager has offered her time and resources free of charge so that every penny will go to Kenton.  This account will be open to receive donations for 30 days.

The contributors names will be taken down and passed on to Kenton.  If you wish to be anonymous, just say that when you make your contribution and your name will be omitted.

Contributions can be sent to:

             US bank
             Attn: Sandra Kauffman
             100 N. Lincoln Drive
             Troy, MO 63379

Please make checks payable to 'Benefit Account for Kenton Roker'

Many of us are having hard times, but I'm sure if we were in Kenton's situation, we would sure appreciate some help regardless of how prideful or stubborn we might be.  Any amount will help.   ;)

Thank You!